What to Say to Get What You Want in 101 of Life's Toughest Situations

Book - 1996
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Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, Lifescripts tells you exactly how to do it and what to say.
Publisher: New York : Macmillan USA, c1996.
ISBN: 9780020360483
Characteristics: xviii, 446 p. :,col. ill. ;,24 cm.
Additional Contributors: Levine, Mark 1958-


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